FAQ

What is Nexotao?

A reseller for AI model access. With one account and one Rupiah balance, you can use many top models for text, images, and transcription — via web chat, API, or Claude Code, with no foreign credit card.

Is it safe?

Your requests are forwarded to the official model providers for processing. We do not sell your data. Details are in the privacy policy at nexotao.com.

Can my balance expire?

No. The balance does not expire unless stated otherwise, and remains usable until it runs out.

How do I pay?

Top up via QRIS. No subscription — you only pay for the balance you add, and it is deducted based on usage.

Can I use it for Claude Code?

Yes. Nexotao is compatible with the Anthropic endpoint, so Claude Code can be pointed at Nexotao and paid for in Rupiah. See Claude Code.

Are there refunds?

Top-ups are final and the balance is generally non-refundable. For cases such as double charges or system failures, see the refund policy at nexotao.com.

How much does it cost?

Live rates are on Models & Pricing. They are currently well below official pricing — treat it as a promo price.